Question 1

"Why does Exvee ERP charge per project instead of monthly?"

Accepted Answer

"We don't charge any license fees on the open-source core. What you pay covers implementation effort, customization, and training. The project-based model suits customers who want to self-own their system (on-premise, no vendor lock-in). Post go-live, customers can self-maintain or purchase an annual support package."

Question 2

"How is custom project pricing determined?"

Accepted Answer

"Pricing = effort (man-days) × man-day rate + third-party licenses (if any). Effort is estimated from specific scope: number of modules, customization complexity, branches, users, integrations. Blended VN market man-day rate is around 1–2.5M VND/day depending on team quality. You can \u003ca href='/estimate/' class='text-blue-600 underline'\u003eself-estimate quickly at /estimate/\u003c/a\u003e."

Question 3

"Does pricing include hardware and third-party licenses?"

Accepted Answer

"No. The quote covers software implementation effort only. NOT included: physical/cloud servers, e-invoicing licenses (Viettel/VNPT/MISA), corporate digital signatures, Power BI/Tableau licenses (if used), end-user hardware (scanners, thermal printers, POS). These typically add 50–300M VND depending on scope."

Question 4

"Can I pay by phase / milestone?"

Accepted Answer

"Yes. Default split is 3 milestones: 30% on signing, 40% on UAT pass, 30% on go-live. For larger projects, we can split further by module or use escrow to reduce risk on both sides. The founder is open to terms that fit your cash flow."

Question 5

"What about post go-live maintenance cost?"

Accepted Answer

"Two options: (1) Self-maintain with documentation and ad-hoc consulting per hour; (2) Annual SLA support package = 15–25% of project value/year, covering bug fixes, updates, technical support, and re-training new employees. You can switch to option (1) once your internal team has mastered the system."

Question 6

"What is the Founding Partner Program?"

Accepted Answer

"Since Exvee ERP is in early stage, we offer special perks for our first 3–5 implementation partners: Founding Partner discount, direct founder access without intermediaries, priority feature requests, and bilateral case study collaboration. In exchange, customers accept some early-adopter risk (e.g., scope refinement may iterate more than for mature projects)."

Project-based Pricing

Per-project pricing — transparent and public

3 typical scope tiers

MVP / Pilot

Standard

Enterprise

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